Steigenberger Marhaba Thalasso Hammamet

The staff is very polite and friendly. Room was big, clean and had a truly beautiful view. Loved the spaceous bathroom and the comfy bed. Food was fine, there are definitely some options for everyone (including vegetarian-friendly options although you have to do some guessing as there are no ingredient markers). Gym was nice, indoor heated pool was well appreciated in November. Overall, I would recommend.

The property was very clean and the staff were generally very good. Abdelaziz, the waiter we went back to every night, was really nice and made us feel very welcome. The food selection was good specifically the Tunisian cuisine. The homemade desert options were great, they should try extend the homemade range as the stuff they don’t make themselves just aren’t as good. They offer a very broad selection of food and dinner and lunch have different options everyday. Breakfast had a generous selection as well with omelettes and eggs made to order. My only complaint is, no bacon. The fresh flat bread made to order was my favourite especially the cheese filled one. Loved the daily morning yoga classes but the music down at the bottom pool could be very loud at times. The beach is great and it’s kept very clean in the hotels section. We stayed in one of the bungalows and they were nice size. The rooms were alway kept spotless by the housekeepers. The spa is very good and very reasonably priced. The draft beer is good and the cocktails were decent too. The house wine was surprisingly good too. This is advice more than really part of the review. Tip first. When you sit down to dinner on you first night tip your waiter when you sit down. You’ll get great service. Same for lunch. We tipped 10 dinar a day as a couple. And if you want table service at the pool do the same, worth every cent.

The check in process and helpfulness of all the staff was excellent. Although the Dining team cater for 750-850 guests each day the service from the staff and quality of food offered was very good. The all round cleanliness of the hotel, from bedroom to communal areas, and from the swimming pool to beach areas was constantly monitored and maintained. Excellent from all of the teams.

I don’t eat breakfast however the food during other two mealtimes were always lovely, plenty of choice. Separate a la carte restaurants to book for a change up. Alcohol was good at the all inclusive, not shy with measures or the amount you order. Staff are very attentive and friendly, they will help you with anything you need and always wear a smile. Gorgeous clean resort - I’ve been to Tunisia plenty and this is definitely my favourite hotel to date.

The hotel compound is directly by the sea, in good (not excellent) shape of maintenance, good (not excellent) level of service, good (not excellent) selection of food at the restaurant. The beach is very well maintained, but lacks a jellyfish net, which is the main downside of the hotel. To sum up, Steigenberger is Steigenberger - it is a very good four star hotel (in Northern European understanding), but I would not call it a five star hotel. At the SPA you need to make a booking and to pay a fee even for using a sauna. As I purchased treatment packages, they offered to use a hammam and a pool for free any time. However, this arrangement apparently means a higher level of privacy. If you want a good strong massage - ask to be massaged by Wualid.